Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. Virgin America honoured our 2 bags, but united refused to.
United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. We were booked on virgin America and then United for the international flight. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline.
Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out.
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